See also: • Cascading Oppression • Fractal Abuse • Authoritarian Paradigm Collapse
Children Services Abuse:
Letter to Director of Children's Services 09/01/2012
23 January 2012
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There are statutory guidelines for the processing of complaints.  That means that they are the law.  The various government bodies, councils and departments are responsible not only for ensuring the law is upheld by the folk they govern but also by themselves.  There is a term in British law: "maladministration" which applies to official bodies who do not carry out their statutory administrative duties and effectively break the law.  There is another term in British law: "due process" which applies to the required reciprocation of legality.  In other words the people who enforce the law are themselves expected to comply with it.  When this breaks down or fails it is a serious matter.

Dave sent this letter to the Director of Children's Services indicating that "due process" was not being upheld.  It is a bit of a diplomatic minefield attempting to get the law breakers to apply the law to themselves.  If it is made too obvious then they have nothing left to lose.  They might as well be hung for a sheep as a lamb, as the saying goes.  Dave attempts to keep the idea that the Director of Children Services is guilty out of the equation.  So long as the Director is presented with a "responsible citizen" who regards him as being law abiding then he will act to maintain that perception as long as he can.  He will look for scapegoats below him to blame.  As far as Dave is concerned the more ruffled feathers within the council the better.

The response to the Stage 2 complaint was overdue (see the time scale eplained) and, if it was taking longer, Dave should be informed.  So whichever was the case the council were breaking the statutory guidelines.  Dave wrote this letter to the Director in the hope of moving things along.

80 Haslet Road – Biston - Sumshire – AZ1 1ZA
Telephone: 01234 567890 - Email:

Ronald Taylor
Director of Children's Services
County Offices
9 January 2012

Dear Ronald

I am sorry to be writing to you again so soon following my letter of the 11 December 2011 but it seems your complaints procedure has been wantonly abandoned again.

It is now one year and four months since our original encounter with the Sumshire Children Services in Biston Hospital.  It is one year and three months since my first complaint about the abusive and prejudicial behaviour of the Children Services.  That complaint should have been addressed within ten working days.  The Children Services ignored me and numerous letters until I finally wrote to the GSCC, the Ombudsman, the local MP, the Prime Minister, the Home Secretary and other relevant parties.  Only then did they pretend to initiate a "Stage One" complaint.  This failed miserably and I was finally allowed to request a "Stage Two" investigation which I did in a letter dated 2 October 2011.  Mark Hughes, Lucille LeSueur and myself had a meeting on 2 November 2011 and the consequence was the "Stage Two" complaint document.  This was badly written up by Mark Hughes and corrected and amended by me, signed and delivered to the Complaints Department on 22 November 2011.

According to the statutory guidelines a report should be produced and delivered by 20 December 2011 or, if it was taking a little longer than expected, I should be kept informed.  I have emailed Mark Hughes regarding the report but he appears to have chosen to ignore me.

You will appreciate that a complaint originating in 2010 which is still being delayed and ignored in 2012 is not acceptable practice.  It is, in fact, maladministration and abuse.  Would it be possible for you to ensure that your Complaints Department follow the statutory rules and guidelines in future?  Would it also be possible for me to be informed of the progress of the complaint now and not in three months time?

I look forward to a speedy response.

Yours sincerely

Dave Hook

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