See also: • Cascading Oppression • Authoritarian Paradigm Collapse • Education or Indoctrination
Children Services Abuse:
Reply from the NHS Trust 25/11/2011
4 December 2011
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Dave receives an acknowledgement of his letter from the NHS Trust.  Elaan Peeve informs Dave that she has commenced an investigation into his re-raised concerns.  An interesting Freudian slip appears at the end where Elaan writes "when a decision will be made if compensation should be rewarded."  Of course it is not a reward but rather an award.


United Sumshire Hospitals
NHS Trust 
NHS logo grey


 
Mr D Hook
80 Haslet Road
Biston
Sumshire
AZ1 1ZA
Trust Headquarters
Chainton County Hospital
Hailgood Road
Chainton
AZ1 1ZA



Tel: 01234 567890
www.ush.nhs.uk

Ref: SW/P12345 NHS no: 0123456789

25 November 2011

Dear Mr Hook

I am writing to acknowledge receipt of your further letter dated 7 November 2011, which I received on 16 November 2011.

I was sorry to learn that you feel your complaint has not been fully addressed and that you have some outstanding concerns.

I have reviewed your case and note that you wish us to conduct further investigations into the remaining concerns you have raised, I have therefore commenced an investigation, following which the Lead Investigator will write to you again.

I also note you have made a request for compensation. Once our further investigations have concluded I will pass your case to the Customer Care Manager for review. Your case will then be discussed with the Legal Services Manager when a decision will be made if compensation should be rewarded.

I trust this is acceptable to you but should you have any further queries please do not hesitate to contact me as detailed above.

Yours sincerely

Elaan Peeve

Miss Elaan Peeve
Complaints Administrator





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